Returns

SavvyBoater.com Returns, Exchanges & Warranty Claims



Returns Policy


SavvyBoater.com is committed to providing outstanding customer service. We understand that sometimes you may need to return an item. In many cases, we can do this.

Please note:

  • Returns must be made within 30 days from the date of purchase
  • Products must be returned unopened in original packaging
  • Products must be properly packed to avoid damage during shipping
  • You will be responsible for return shipping costs

Specific product return policies are as follows:


Product Returns Policy
Propellers – PowerTech $49.95 restock fee
Propellers – all other brands$15 restock fee 
Seats – Springfield 20% restock fee
Seats – Bentley’s Non-returnable*
Bimini Tops – all brands Non-returnable*
Custom Boat Covers – all brands Non-returnable*
Carver Semi-custom Boat Covers 15% restock fee
Westland Semi-custom Boat Covers Non-returnable*
All Other Products 15% restock fee



Returns Process


  1. Complete & submit our Return Request Form; you will receive a Return Authorization Number & accompanying instructions
    on where to send your product
  2. Package unopened product in original packaging appropriately to avoid damage in transit
  3. Clearly mark the outside of the box with your Return Authorization Number
  4. Send your package via a trackable method & retain a copy of the tracking number for your reference
  5. Your refund, minus any restock fee, will be credited to your account within 6 to 8 weeks



Exchanges

In the event that you need to exchange a product, please submit your original product as a return and then complete a new order
for the replacement product.




Warranty Claims

Warranties are handled directly with the product manufacturers. Please contact the manufacturer of your product for warranty assistance.
If you are unsure of how to contact your manufacturer, please feel free to contact us for assistance.




Damaged or Defective Items

If you receive a damaged or defective item, please contact us for customer service.